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Body language
- aim for consistency between your verbal and nonverbal
messages. Even the most carefully crafted spoken words will
be negated if your body language is saying something different!
Know your body language, observe that of others and your ability
to communicate effectively will be enhanced.
Mannerisms and gestures
- twirling hair, clenching fists, tapping feet and
fiddling with jewellery are irritating habits. They may be
interpreted that you are uncertain, nervous, frustrated or
even lying. Be conscious of your habits and try to control
them. Use gestures that indicate you are friendly, approachable
and receptive.
Eye contact - as
a speaker, your confidence and credibility will be boosted
when you maintain eye contact. As a listener, you will show
respect when you make eye contact with others who are communicating.
Facial expressions
- you show what you think or feel by the expressions on your
face. Think about the message you send when you frown, squint,
wink, raise your brow, roll your eyes, purse your lips.
Smile - this is
a wonderful communication tool. It encourages and connects,
builds trust and rapport and makes you and others feel good.
Smile, and others will nearly always respond with one too.
Posture - the way
you sit, stand and walk says a lot about how you perceive
yourself and wish others to perceive you. As well as appearing
confident, competent and self-assured, it is a fact that you
look years younger and kilos lighter when you maintain good
posture!
Voice - the quality
of your voice is important in the delivery of your message.
Be aware of your tone, pitch, volume, fluency and inflection.
A well-modulated voice creates a positive first impression.
Would you like to know more about nonverbal
communication and how to use silent messages to your best
advantage? These topics are presented as workshops, seminars
and keynote addresses. Private one-on-one consultations and
coaching sessions may be scheduled. Please visit my website
to learn more about these programs and to make a booking.
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