kerrie scott : communication and image specialist

february 2004

Welcome to the first edition of my newsletter. Each month it will address an element of communication or image that you can apply in your personal or professional life.

This month the simple act of hand shaking is explored. How this greeting ritual is executed is part of making a good first impression and may determine the future of a relationship, especially in business.

The Handshake

It is interesting to note how the handshake evolved. In earlier times, men grasped forearms as a gesture of peace, and also to check for hidden weapons. Over time, the forearm grasp has become a hand grasp. Here are some tips to ensure that your handshake gives a positive message:

1. Initiate the handshake if you are the host. You will demonstrate your professionalism and establish a presence.

2. Always be ready to shake hands. This means leaving your right hand free of food, drinks, bags, files and so on.

3. Offer a firm handshake that is not crushing or limp. A sincere, confident grip conveys confidence and authority.

4. Do not pump another's hand; three times is enough.

5. Do not hold the other person's hand for too long and never try to continue a shake for the duration of an introduction.

6. A palm-on-palm handshake is open and welcoming. A palm offered in a downward position shows dominance. A palm offered in an upward position signifies a submissive nature.

7. Don't grasp the other person's hand between both of yours. It also suggests dominance and may be interpreted as patronising.

8. During the handshake, maintain eye contact until you have determined the colour of the person's eyes.

9. Gender is not a consideration. Hand shaking etiquette applies equally to men and women, especially in the business environment.

10. At all times be considerate of cultural differences, health issues or physical disabilities.

You will find lots more information and tips on my new web site. Visit www.kerriescott.com.au and discover how you can refine and develop your interpersonal communication skills and image to present yourself more positively, dynamically and effectively.

Do you have a question about an aspect of interpersonal communication or image that you would like addressed in a future newsletter? Send your questions to kerrie@kerriescott.com.au.

"Kerrie is someone who, through preparation and with confidence, can speak to a variety of groups in different settings and ALWAYS with a sense of attention and kindness. She has a happy and intelligent persona which is clear in everything she presents."

A. McClymont, Assistant Principal
tip of the month

Hanging a business suit: women and men take note!

Suits are expensive so look after them by hanging and storing them correctly. Invest in proper coat hangers. Wooden hangers are a good choice, as are strong plastic ones. They are curved to approximate the contours of your shoulders and back, and are good for keeping jackets in shape. So, out with those bent and rusty wire hangers!

recommended web site

Here is a web site that female readers will enjoy:
www.fashionforrealwomen.com

You can subscribe to the newsletter that is packed with information about style, fashion, clothing and more.

Please feel free to share this newsletter with your friends and colleagues. If you would like to republish any of these articles and tips, please credit them to Kerrie Scott.
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tel 61 2 9337 4341 fax 61 2 9337 6323 mob 0411 550 209
kerrie@kerriescott.com.au www.kerriescott.com.au
© copyright 2004 Kerrie Scott